The Evictions Project is a civic technology project that provides tenants and landlords with accurate information and useful tools for their eviction process. Creating meaningful tools and activities to help evictees prevent jeopardising their human rights is essential for the team.
The team responded by updating their Eviction Guide resource with the latest, relevant information. Within the following months, the users of the site rapidly increased. The new regulations were effective from 18 August 2020; at that time, evictions.org.za got 2700+- monthly users visitors; this rose to 4500+- monthly users post the changes.
The new regulations were effective from 18 August 2020; at that time, evictions.org.za got 2700+- monthly users visitors; this rose to 4500+- monthly users post the changes.
The South African Government shared their Disaster Management Act: Regulations: Alert level 3 during Coronavirus COVID-19 lockdown in July 2021. The regulations pertained to several aspects of South African society, including but not limited to the movement of people, rental housing, funerals and operation of the economic sector. Highlighting the far-reaching effects of the pandemic on South African society.
Solution: Providing accurate and useful information to tenants and landlords about evictions in an understandable way.
Evictions.org.za saw traffic to the site increase and good engagement with the COVID-19 regulations page.
- Evictions.org.za saw 4 500+ users and 700 returning users per month.
- The COVID-19 regulation page was our second most viewed page. 17% of all users and 14% of returning users to the site went to the COVID-19 Eviction regulation page.
- Engagement with the content was also high. For example, 3 200+ users spent 4 minutes on the page. Returning users spent an average of 4 minutes and 51 seconds on the site.
- A blog entitled ‘Evictions can be granted during level 3, but tenants will not be forced to leave their homes until level 2 lockdown’ written by Shaun Russell received 4000 views.
